Outcast Academy support


How to cancel my subscription?
If you have selected single payment, there is no need of canceling your account - you will be billed only once.
In terms of recurring billings, you can cancel your account by visiting the site of our credit card transactions processor: https://support.ccbill.com

I`ve forgotten my MEMBERS password. Can you help?
If you have forgotten your MEMBERS password (this one you received when you paid by your credit card) and you are unable to access members section, please visit https://support.ccbill.com and give all information you remember. Thanks to this tool you will easily get your login data back.

Game stops loading at x%. What now?
When this situation happens it means, that there are some problems with internet connection / our servers capability. Please relaunch game window in your browser. If this the game stops again at the same %, please clear your browser cache and try again - now it should work smooth.

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